I wish department stores would realise how frustrating it is for customers when their salespeople lack basic communication skills. I went to the TANGS cardmember sale yesterday to get a head start on Christmas shopping. The beauty hall was already…
The line to enter the gym was getting held up. A guy was there with his non-member friend, and the girl at the front desk didn’t seem to know how to explain to him that his membership type didn’t allow him to sign in a friend on weekends. Since I was getting late for my training session, I decided to expedite it since I had the right membership.
Me: I’ll sign in his friend.
Guys: Omg thank you SO MUCH.
Front desk: But miss, you can only sign in one person.
Me: That’s right, so I’ll sign in his friend for him.
Front desk: You cannot. There are two of them.
Me: And one of them is a member, right? So if I sign in the other guy, they can both enter.
Front desk: *light begins to dawn. slowly.* I think so…
Me: … I’ll come back and fill up the sign-in sheet when I’m done working out.
I’m sorry to say it, but I suspect she was still puzzling it out in her head as she handed me two locker keys and no towels.